FAQ PAGE
Do we ship to other countries other than the U.S? Yes international shipping is now available. Just a heads up all FIRST CLASS PACKAGES cannot be tracked after they have left the U.S so it would be best to choose Priority Mail when choosing a shipping method.
Do we offer refunds? All sales are final. All products are handmade with high quality ingredients so we are not able to offer refunds.
What hair types can use our products? Our deep conditioner, shampoo & leave in conditioner would be perfect for hair types 2, because they have less oils. ALL our products would perfect for hair types 3&4. The ingredients would also be based on your preference.
What hair porosity can use the products? All hair porosity can use our products. It is also based on your preferred ingredients and texture of a product. This may determine if your hair would like it or not.
How long is shipping? Processing times from our end are normally FAST. But in the event it’s not, processing times MAY take 3-5 business days. Shipping time is based on which option you choose to ship your products. Delays may occur with the postal service at times.
Packages Over $70.00
Packages over $70.00 will be required to be signed for in order to be released by the postal services. This is to ensure your products are delivered to you safely.
Can the products only work on natural hair? Our products can definitely work on relaxed hair as well.
Would June Rose Kurls be responsible for international custom fees? No, you our valuable customer Would be responsible for any custom fees to clear your package.
Who can use our Products?
All products can be used for all adults of course, as long as you are not allergic or sensitive to any of our ingredients. Please ensure you are not allergic or sensitive before purchasing our products. Toddlers can use our products from the ages of 2 and up but this depends on your preference of ingredients. This also depends on your child, some children like to suck on, or eat their hair, if your child does this we do not recommend your child using our products. This would be for their safety, as our products contain herbs etc and they are not edible.
Do we ship to Jamaica?
Yes, we ship international. Please see our shipping policy on how you can get packages shipped to Jamaica.
Do we offer wholesale orders?
No, we are not a wholesale business. Please do not allow your order to value $250 or more. Your order will be canceled. We are a small business and cannot do wholesale orders at this time. If you have any questions please feel free to email us at info@junerosekurls.com
Can You Resell June Rose Kurls Products?
Absolutely not! We handcraft each of our products and they are all unique to suit our valued customers. We are not a buy and sell company. Please do not resell our products as your own.