Shipping Policy
Orders ship only on business days, which are Monday through Friday (excluding statutory holidays).
We ship all domestic orders via USPS & UPS. Our shipping rates are subject to change based on current carrier shipping costs.
Our standard processing time: 3-6 business days
International Shipping
International shipping is available for ONLY Canada, this is because shipping very far may cause our butters to melt in the heat. All digital products available worldwide. June Rose Kurls will not be responsible for any shipping fees to clear your packages from customs. You the customer is responsible for any fees to receive your package.
SHIPPING FOR RAW BUTTERS INTERNATIONALLY
Please read shipping information on each Herbal Butter under SHIPPING drop down bar.
International shipping is now available for raw herbal butters. Please be aware that these products are HIGHLY sensitive to HEAT. If ordered to ship internationally please be aware that it may melt during transit. We will ensure we try to package this item to prevent melting. Long distances like international shipping may prevent our RAW BUTTERS from arriving in its whipped consistency. Please place your butters in the refrigerator to get your butters back to their solid consistency. WE DO NOT OFFER REFUNDS ON ANY OF OUR PRODCTS with that being said please read our shipping policy before ordering. June Rose Kurls will not be responsible for your butters arriving melted. Please read shipping under each product and then decide what is the best option for you.
Wrong Address
As a customer of June Rose Kurls LLC you are required to provide the correct address before placing an order. We advise you to read over every information provided before placing an order to ensure it is correct. If an incorrect address was placed please quickly email us within 10 mins for the address to be updated at info@junerosekurls.com
*Customers are required to pay a re-shipping fee, if the address they provided was incorrect.
Returned Packages
If a package is returned to June Rose Kurls LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re delivery cost (amount subject to change based on current shipping rates).
June Rose Kurls LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Lost or Stolen Packages
June Rose Kurls LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, June Rose Kurls will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. It is the purchaser's responsibility to inquire about your lost or stolen package with the shipping carrier. We are a small business, we are not Amazon so we could not possibly replace all stolen packages or packages marked delivered, that you did not receive.
If you know you live in a neighborhood that steals packages please ensure you ship your packages to another location that is secured. Please also ensure you TEXT OR EMAIL us to ensure we add signature approval to all your orders. Please do this before placing your orders or EMAIL OR TEXT us within an hour before we ship. Thank you!
Damaged & Incorrect Orders
In the event that you received the wrong item, an item is missing from your package, or damaged item please email us at info@junerosekurls.com within 24 hours and we will try to resolve the issue once verified. Pictures may be required for our records, we will also need the damaged products mailed back to us.
Packages Over $80.00
Packages over $80.00 will be required to be signed for, in order to be released by the postal services. This is to ensure your products are delivered to you safely.
SHIPPING TO JAMAICA
The best way to have your orders delivered in Jamaica would be to sign up with a shipping courier in Jamaica. This method would be the fastest and cheapest way to order with us. Shipping couriers in Jamaica charge based on the weight of your order so it would be best to keep your orders under $50 to avoid extra charges. Once you sign up with a shipping courier from your PARISH in Jamaica, they would provide you with your own United States shipping mailing address. Once you order, your packages would be delivered to the mailing address they provide, then ships from there to their main office in Jamaica. This is where you would retrieve your package but be prepared to pay their fees. You the customer would be responsible for all fees, please ask your shipping courier about each fees to be prepared. Please find the shipping courier in your Parish, some shipping couriers include:
My cart express
Ship me
Shipwize
EasiParcel
Post global
Rocket ship
Packit4u
Logistixja
Oca express
Go-sure shipping
Mdcourierja
Courier box
Reliable courier
Flashship courier
Rapid reach ja
One rzn shipping agency
Check out shipping
Rapid reach intl shipping
Add2cart courier
Do we offer wholesale orders?
No, we are not a wholesale business. Please do not allow your order to value $250 or more. Your order will be canceled. We are a small business and cannot do wholesale orders at this time. If you have any questions please feel free to email us at info@junerosekurls.com
Can You Resell June Rose Kurls LLC Products?
Absolutely not! We handcraft each of our products and they are all unique to suit our valued customers. We are not a buy and sell company. Please do not resell our products as your own.