DUE TO COVID-19 you may experience some delay!
Orders ship only on business days, which are Monday through Friday (excluding statutory holidays).
We ship all domestic orders via USPS. Our shipping rates are subject to change based on current carrier shipping costs.
Our standard processing time: 3-5 business days
As a customer of June Rose Kurls you are required to provide the correct address before placing an order. We advise you to read over every information provided before placing an order to ensure it is correct. If an incorrect address was placed please quickly email us within 10 mins for the address to be updated at firstname.lastname@example.org
*Customers are required to pay a re-shipping fee, if the address they provided was incorrect.
If a package is returned to June Rose Kurls due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re delivery cost (amount subject to change based on current shipping rates).
June Rose Kurls is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Lost or Stolen Packages
June Rose Kurls is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, June Rose Kurls will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. It is the purchaser's responsibility to inquire about your lost or stolen package.
Damaged & Incorrect Orders
In the event that you received the wrong item, an item is missing from your package, or damaged item please email us at email@example.com within 24 hours and we will try to resolve the issue once verified. Pictures may be required for our records, we will also need the damaged products mailed back to us.